Dealing with Medical Emergencies: Dos and Don'ts

Dealing with Medical Emergencies: Dos and Don'ts

Posted on July 19, 2023


Medical emergencies can occur without warning, and understanding how to react efficiently could mean the difference between life and death while also reducing additional damage. Whether faced with a sudden cardiac arrest, a choking incident, a severe allergic reaction, or any other medical emergency, preparation and knowing the correct actions to take are crucial. This guide delves into the dos and don'ts of managing medical emergencies, offering in-depth guidance to aid you in responding competently and confidently during critical moments.


  • Keep a cool head: In times of crisis, it's crucial to stay composed. Getting anxious can make it difficult to think clearly and help effectively. Stay calm, evaluate the circumstances, and act with a focused mindset.
  • Assess the Situation: First, assess the scene before providing aid. Check for any possible dangers to yourself and others, and look for signs of injury or distress in the victim. Gather as much information as you can about what happened.
  • Call for Help: If immediate medical attention is needed, call emergency services right away. Dial the correct emergency number for your area (e.g. 108 in most of India) and give clear details about the situation. It's better to be safe and seek help even if you're not sure of the seriousness of the situation.
  • Help with First Aid: If you're trained and skilled, give first aid to the best of your ability. Techniques like CPR, applying pressure to wounds, and clearing airways can save lives. But only do what you know well to prevent more harm.
  • Ensure the comfort of the victim: If you are waiting for assistance to arrive, make an effort to keep the victim relaxed and at ease. Offer them reassurance and comfort, and try to alleviate any pain or discomfort they may be feeling. If they are cold, cover them with a blanket, and provide emotional support by staying with them and offering words of encouragement.
  • Follow Instructions: Please make sure to follow the instructions provided by emergency services if you are speaking to them on the phone. These professionals are trained to help in crises and can offer guidance to help you until help arrives. It is important to cooperate fully and provide any information or assistance they may need.
  • Keep everyone updated: If there are other individuals nearby, let them know about the situation and assign tasks accordingly. Choose someone to guide emergency responders to the scene, while others can help with managing the crowd or giving extra assistance if they have the necessary training. Effective communication and coordination are key to ensuring a more organized response.
  • Stay by the Victim: When professional help arrives, make sure to stay by the victim's side and offer support and assistance as necessary. Your presence can bring comfort and reassurance during a scary and uncertain moment. Be ready to give emergency responders details about the victim's situation and any first aid you have given.


  • Stay calm and don't panic: Panicking can make a tense situation worse and make it difficult to think clearly. Take a moment to gather yourself and concentrate on what needs to be done. Keeping a calm demeanor can help comfort the person in distress and those nearby.
  • Not to move the victim unless it's necessary for their safety: Moving them without proper training or equipment can make their injuries worse. If they are in a dangerous place, like a busy road, try to move them to a safer spot while being careful not to move their head and neck too much.
  • Provide first aid within your skill level and expertise: Trying procedures or treatments that you're not trained for can make the situation worse for the individual and cause issues for medical professionals later on. Stick to the fundamentals of first aid and focus on helping the person until professional assistance is available.
  • Avoid providing food or beverages during medical emergencies: It is important not to offer anything to eat or drink to the victim until they have been assessed by medical professionals. Consuming food or liquid can worsen conditions such as poisoning or choking, making treatment more challenging. It is advised to wait for instructions from emergency services or healthcare providers before providing any nourishment.
  • Do not abandon the scene: After starting emergency response protocols, stay at the scene until the medical personnel takes over. Your presence may be crucial for continuing to help the victim, and leaving early might hinder access to important medical help. Stay ready to give information to responders and assist as needed.
  • Avoid overwhelming the patient: In emergencies, it is common to feel the urge to assist, but having too many people gathered around the individual can obstruct the work of emergency services and lead to confusion. If you are not actively participating in assisting, it is important to keep a safe distance and allow trained professionals to do their job. If you are uncertain about what to do, you can offer to help by managing traffic or getting necessary supplies.
  • Ensure your safety: It is crucial to always prioritize your well-being when dealing with a medical emergency. Take necessary precautions to prevent any harm to yourself and never hesitate to step back if the situation becomes too risky or if you feel overwhelmed. Remember, your safety should always come first before helping others.
  • Be cautious and call for help: Emergency services are prepared to evaluate the situation and offer the necessary aid. They would rather be contacted unnecessarily than arrive too late to help. Trust your instincts and don't hesitate to seek professional help when unsure.


Handling medical emergencies involves being prepared, thinking quickly, and taking decisive actions. By following the advice provided in this guide, you can enhance your capability to respond efficiently in urgent situations and offer crucial aid to those who require it. It is essential to remain composed, evaluate the circumstances, seek assistance, and administer suitable initial aid while giving preference to your safety and the welfare of others. With the right training, awareness, and readiness to take action, you can significantly impact the results of medical emergencies.


The information provided in this article is for educational purposes only and should not be considered a substitute for professional medical advice. Always seek immediate medical assistance in case of a medical emergency.

Near Ambulance is always there to cater to your emergency needs.